.Terms & Conditions.

DEFINITIONS

For the purpose of the terms and conditions; WE, OUR or I refers to Fiona Galliver.

YOU or YOUR refers to the buyer or purchaser of the product entering into this purchase contract.

Goods, products or prints means; the photographers time, photo shoots, post-production and products, including prints, mounted prints, canvases, albums, digital images, original photographs or reproductions, as well as framing and any other bespoke services.

COPYRIGHT

Copyright of any original photograph, purchased print or product, remains with Fiona Galliver. You may only reproduce work in any form with prior consent.

All design, text, photographs and artwork are copyright to © Fiona Galliver Photography Ltd

PURCHASING

Once a photo shoot has been requested, the specified date is reserved for ten days. If the required deposit is not received within this time, the date will be released.

Once the date has been reserved you will be emailed an invoice from Fiona Galliver confirming the photo shoot date, along with any special requests and pricing details.

Once the shoot fee has been received, you will receive a receipt on email from Fiona Galliver.

Products cannot be ordered until paid for in full.  Once you have ordered a product, you will be emailed an invoice from Fiona Galliver confirming your order, along with any special requests, pricing details and estimated delivery time.

Once product payment has been received you will be emailed a receipt by Fiona Galliver.

Prints may incur cropping in some products depending on the requested size, due to aspect ratio and standard frame sizes. 

Should there be any change to your order, you will be notified by telephone or email.

We reserve the right to refuse or delay an order if incorrect information is given.

PRICING

There is no VAT charged or added to any prices at this time.

All prices include postage and packing to the UK only. For orders outside the UK please contact for further prices.

All items will be delivered with a hard copy receipt (see above) for your records.

Fiona Galliver reserves the right to make any changes to future pricing, to take into account changes from suppliers, or any new tax or duties.

DELIVERY

Print delivery takes up to 7 working days once payment is received.

Product delivery takes up to 18 working days once the artwork has been signed off by the client. (Slightly longer over Bank Holiday weekends)

All products are well protected in suitable packaging, marked with ‘fragile’. 

You may be required to sign for the goods to confirm delivery. Details of the delivery service used will be available on your order confirmation email.

Fiona Galliver is not liable for delay in delivery due to reasons out of her control. You will be updated via email in all possible instances.

RETURNS

Should your item reach you in less than perfect condition, please email fiona@fionagalliverphotography.co.uk within 7 days of receiving the goods, with the reason. 

A full refund or new product to the value of the order will be issued upon the return of the item. 

You are responsible for delivery costs and providing a reason for the return. This cost will be returned in full, on validation of the product being faulty. 

CARE

A care guide is delivered with each print or product. Once the goods have been delivered it is the clients responsibility for the care and conservation of the products. The care instructions are only a guide. Fiona Galliver does not accept any liability for damage to the products due to mis-care or incorrect heating or lighting environments.

For further information on the privacy of your information, please click here.